Jill Johnstone - Director of Policy, National Consumer Council

Jill Johnstone is an economist who joined the National Consumer Council in 1981 as a Senior Policy Officer. Prior to this, Jill worked in industry for a major trade association.

At the National Consumer Council she has worked on a wide range of policy issues including trade, competition and agriculture, about which she has produced some significant publications – Consumers and the Common Agricultural Policy (1988), International Trade the Consumer Agenda (1993) and Competition and Consumers (1995).

In 1995 she became Head of the Policy, Research and Strategy department developing National Consumer Council policy on a wide range of consumer issues including universal access to essential goods and services, communications, risk management and sustainable development.

In 1999 she was seconded to the Performance and Innovation Unit of the Cabinet Office as part of their project team looking at international trade issues. Jill is currently sitting on the European Advisory Committee on the Common Agricultural Policy and is chairing the Transatlantic Consumer Dialogue working group on trade and economic issues.

For the past three years, Jill has been the National Consumer Council’s Director of Policy, working with our Deputy Director of Policy to oversee four programme teams working on strategic themes:

– Public services: putting users at the heart of public services;

– Open markets: making markets work for all consumers;

– Disadvantage: ensuring that disadvantaged and vulnerable consumers get a fair deal;

– Sustainability: achieving more sustainable consumption.

As a policy researcher and author, Jill has continued to work directly on National Consumer Council policy, most notably on Consumers and Innovation and Intellectual Property projects.