Caitlin Graham, Which? The OFT Should Re-Examine Ticketing

15 Jan 2013

December’s MusicTank panel debate offered a unique opportunity to get various stakeholders into a room to discuss the challenge of getting primary tickets back into the hands of fans. The ticketing market, in its current form, is not working well for consumers...

Shane Mansfield: The Future Of Ticketing Is In Your Hands

09 Jan 2013

The ticketing industry, alongside the music industry in general, is in constant flux. From the days of ticket lists on club doors, to the advent of digital tickets encased in mobile phones, innovation and creativity is always on the move. Paradoxically, despite this innovation, it is still common to see both the old entrance lists and more modern methods in use across a whole spectrum of events.

Rebalancing The Ticketing Market: Sharon Hodgson, MP

19 Dec 2012

There are many points on which I would agree with the contribution to the secondary ticketing debate from StubHub's Navin Kekane, particularly on the need for greater transparency of primary allocations – letting fans know how many tickets are available on the onsale date, and how many are channelled elsewhere.

Face Value - The Secondary Market Conundrum: Navin Kekane, StubHub

11 Dec 2012

This week’s debate ‘Ticket To Ride: Getting Primary Tickets Back Into The Hands Of Fans’ at Music Tank made it clear there is still much we can do together to identify and address the true issues within the live music industry. For StubHub, as a technology company dedicated to providing a great fan experience, there are clear opportunities to work with willing partners to progress this...

Ticketing: A Statement From Live Nation's COO Paul Latham

04 Dec 2012

Promoters have argued for several years that secondary ticketing needs legislation. The rampant proliferation of the secondary market has created a parasitic business for profiteers who have no investment in the music industry. This creates a huge problem for those who have long-term interests in the financial stability of the business...

Keith Harris: Power To The People

27 Nov 2012

I was in Norway last week, and a chance comment made to me by one of the Kristiansand locals got me thinking. I was complaining that I had just had to buy yet another 4-way plug board at my house to accommodate the latest electrical gadget, and remarked on what the electricity must be costing me. Norway being easily the most expensive place that I have been this year, I was somewhat taken aback by his reply, “that’s not such an issue because we’ve got hydro-power”...

Newsletter #93 November: 2012 - Ticketing’s Annus Horribilis?

27 Nov 2012

The issues around ticketing are among 2012’s most contentious. This, of course, was mainly due to an edition of Channel 4’s Dispatches that brought to wider public attention what many working in the music industry knew and feared: that the primary and secondary markets for major live events are becoming inherently dysfunctional, and true music fans were being royally ripped off.

How Google Play Can Forge A New Music Industry

13 Nov 2012

Yesterday Google Play launched in the UK, Germany, France, Italy and Spain. The music industry will be overjoyed to see a player of Google's size enter the market, hoping they’ll sell music to a whole new demographic just as iTunes did a decade ago. However, this will be a different beast entirely, with new lessons to learn at a far faster rate...

#92 Newsletter Editorial: Can Fans Get No Satisfaction?

24 Oct 2012

Revelations broadcast by Channel 4’s Dispatches back in February 2012 have failed to dent public confidence in the online secondary market although technological innovation will continue to help the primary (and secondary) market to operate more effectively - allowing artists to communicate directly with their audience and ensure, at least to some degree, that tickets end up in the hands of genuine fans.

Digital Sustainability?

19 Sep 2012

The recordings business has at times been an uneasy bedfellow with technology, never more so than during the last decade which has been dominated by the disruptive and transformative power of the Internet and developments in digital distribution...

#91 Newsletter Editorial: The Dark Side Of The Tune - The Hidden Energy Cost Of Digital Music Consumption

13 Sep 2012

The Dark Side of the Tune reviews current research on the costs of data traffic and highlights some of the energy costs inherent in a range of existing digital music services. These costs are both startling and surprising...

Keith Jopling: Is It Worth Innovating With Physical Music?

12 Jul 2012

In the last of this series on music formats innovation I want to briefly look at physical formats. That’s the CD, I suppose. Though luxury Box Sets and Vinyl – both in the ascendancy – are much more the objects of desire that play to the strengths of the word ‘physical’...

#90 Newsletter Editorial: GigTickets.Com

12 Jul 2012

Some of the problems faced by the live business, such as ticket fraud, could broadly be considered black and white issues, whereas secondary ticketing is fifty shades of grey (ba-boom)...With the Association of Independent Festivals soon to announce its ongoing efforts toward fairer ticketing, we wonder whether black and white or grey, the ticketing issues faced by the live music business, might yet get solved in the foreseeable future.

#88 Newsletter Editorial: Riding On The Coke Tales

10 May 2012

The last fortnight has seen developments in the digital music world that, at first glance, appear to pull in different directions in terms of answering the challenge of growing the digital music market. The stick approach: with the impending block of the Pirate Bay, traffic (and by extension infringement)...

#87 Newsletter Editorial: Rays Of Light

02 Apr 2012

It may just be the warmer weather, but there’s definitely a spring in the recording business’ step; people are making money. The latest IFPI figures don’t quite bear this out: despite digital growing to over 30% of recordings revenues, physical is still in greater decline. That decline is slowing however, and it looks like the worst of the bad weather will pass within the next one or two editions of the IFPI’s annual stats tome.

Keith Jopling: Stepping Up Music Innovation

02 Apr 2012

A good service launch needs a magical combination of money, partnership and a purpose - a clear audience to serve or customer problem to solve. Beyond launch, those factors of course change to more grown up concerns - revenue generation, sustainable operations...

#86 Newsletter Editorial - Streaming, Stats & The Full SP.

21 Feb 2012

Our enquiries are showing that the recordings business is taking a rightly cautious approach to streaming, with the labels we’ve been speaking to - successful independents and majors - carrying out their own research into how streaming affects consumption across their rosters...

#85 Newsletter Editorial - Cool For Stats...

26 Jan 2012

On a digital business and industry PR level, a new maxim is emerging: research. Digital services are appearing and developing with relentlessly quickly, and with both music and the Internet so obviously beloved by everyone, it would be strange if issues relating to file-sharing and how copyright works in the digital age weren’t hugely interesting to the general public...

#84 Newsletter Editorial - Charting Change

08 Dec 2011

Where to begin? Let’s start with the lack of transparency; services and labels remaining tight lipped about the royalty rates they pay or receive for streams...These are difficult times for a sector trying to reinvent itself in digital while curating a declining physical business, and a lack of transparency will lead to rumour and misreporting, creating a knowledge vacuum for many, with ignorance creating fear.

Keith Jopling: Who’s Driving New Music Industry Insights?

08 Dec 2011

EMI Open is now up & running (EMI’s Sandbox facility for developers via API’s) and Spotify announced its plans to – yes once again – go the way of the API – allowing app developers to plug into its streaming catalogue (though controversially the commercials once again look conspicuously absent).

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